The complexity of the IT systems used in many organisations today, the trend towards networking
these systems, and the trend in the growth of IT and communication technology makes it imperative
for organisations both in public and private sectors to look at their ICT systems and come up with
ways to effectively manage those systems in order to minimize risks, deliver value to the business,
and maximize returns on ICT investments.
To help organizations achieve these objectives, we offer consultancy services such as the
following:
ICT Security Management
Is the data and information you have on your ICT systems save? Have you put in place adequate
measures to protect your information assets? Do your employees know their role in security
management?
We can help your organization establish an effective ICT security process to achieve
satisfactory level of security and to continuously keep the process current.
ICT Disaster Recovery and Business Continuity Planning
Every organization can experience a serious incident, which can prevent it from continuing
normal operations. This can happen any day at any time as a result of various causes such as
computer malfunction, virus attack, vandalism, cyber attack and so on.
Has your organization planned fo r such scenarios in order to reduce both the risk and impact
should such incidents occur?
Our expertise in this area will help your organization to be prepared for disastrous events that
can affect its business.
ICT Assets Management
We help organizations establish comprehensive inventory of their ICT assets complete with
appropriate systems, policies and procedures to ensure the inventory is maintained current and up
to date in order to gain control of the ICT assets; increase accountability; enhance performance of
assets and the life cycle management ; and reduce risk through standardization, proper
documentation, and loss detection.
ICT
Capacity Building
For the ICT function to fulfill its objectives and deliver value to the organization, it is
critical to ensure that the right capacity in terms of roles and responsibilities, skills
availability, and redundancy, is put in place. We can work with your organization to streamline
your ICT function.
ICT Help Desk Setup
We offer services to setup your ICT Help Desk as a centralized function complete with the
necessary procedures to log user support calls and take them through the resolution process until
the problem is fully addressed to the satisfaction of the user.
