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Case Studies

Healthcare Software Solutions

The Nairobi HospitalNairobi Hospital had outgrown the existing system that was mainly offering accounting facilities. The management therefore needed a system that would improve patient wait times at the service points while at the same time accounting accurately for the revenue generated...

Large-Scale Enterprise Solutions

Kenya Revenue AuthorityThe Government of Kenya through the Customs & Exercise Department, which later became KRA, required the computerisation of the revenue collection system in its Customs and Excise department...

Nairobi Stock ExchangeThe Nairobi Stock Exchange wanted to replace its manual trading system with an Automated Trading System - ATS. This requirement also included a requirement by Central Depository and Settlement Corporation – CDSC for a computerised depository and settlement system...

SIMTEL, RwandaInterested vendors were required to submit their proposals based on specifications set below for each item, product, system or ervices. They were encouraged to bid for all the categories/items without restrictions. Single vendor or a group of vendors could resent a turnkey solution approach. In that case, the bid document was to clearly indicate the syndicate leader who will then take full responsibilities and provide the required warranties and securities...

Central Bank of KenyaThe government came up with a policy in the year 1996 requiring the Kenya Bankers Association to implement a maximum four days cheques clearing period. This would require all banks to install MICR systems to enable electronic cheque clearing. The process took a minimum of three years to implement for most banks. Central Bank of Kenya went to tender and acquired the complete system in Dec 1999 from Symphony (then CAL Kenya).

ICT Infrastructure Solutions

Kenya Tourist BoardIn addition to the conventional means of reaching their target markets, KTB required an official destination website for Kenya. The website was to provide the user with an experience of Kenya including colorful, attractive photographs, videos and interesting content. Website users were to have access to an array of information about various parts of the country, wildlife, Kenyan culture, arts & crafts and historical facts...

Maintenance Services

United NationsOver the period UNON has been in operation, it had installed, through stage additions, several database and application servers, distributed around its Gigiri campus, with the result that the increased traffic across its campus-wide network created serious bottlenecks and delays in committing of transactions, as well as system availability, security and administration issues...

Enterprise Software Solutions

Steadman GroupSteadman Group required to implement a fully integrated business management system that would adequately support its distributed requirements, business processes, customer relationship management and accounting needs. In addition, the system was to be supportive of and aligned to Steadman Group’s overall business strategy...

Cadbury Kenya LimitedCadbury Kenya were using SAP R/3 which was installed and running off a server in the UK. The product supported the Finance and Warehouse and Distribution and Logistics functions of Cadbury Kenya. Cadbury required to implement a fully integrated SAP based business management system that would adequately support its distributed requirements, business processes, customer relationship management and accounting needs. The system was to be cheaper (in software and maintenance costs) than the current SAP R/3 that was running. In addition, the system was to be supportive of and aligned to Cadbury Kenya overall business strategy...

General Motors East Africa LimitedGeneral Motors East Africa was using Tetra 2000 business management system for financial management and Automate for their core business – parts, workshop and vehicle sales. General Motors East Africa required to implement a fully integrated system with Parts and Accessories sub-system and Manufacturing control system...

Web Development

Bank of UgandaThe old website failed to provide a user friendly navigation scheme, was non-interactive and did not reflect BOU corporate image and technical leadership in the financial system that it oversees. Information was not easily found and the website aesthetics did not portray the corporate image of the bank. The impact was that this lowered confidence in BOU's capacity as Uganda’s national central bank and diminished its standing in the eyes of its stakeholders, customers, correspondent institutions and the members of public. Symphony was assigned the task to provide BOU with a web presence that portrayed a monetary institution...

Ministry of Tourism and WildlifeThe Ministry approached Symphony to redesign and redevelop their website. The site needed to provide up-to-date tourism information and should be easily updated by staff and administrators and have the element of scalability...

Kenya Tourist BoardIn addition to the conventional means of reaching their target markets, KTB required an official destination website for Kenya. The website was to provide the user with an experience of Kenya including colourful, attractive photographs, videos and interesting content. To run the website, KTB needed computer servers so that they could host and manage the website internally...

ICT Consultancy

ICT Consultancy Case StudiesThe projects in this section contain privileged information. The information can only be provided on request and with express approval of the concerned organisation. Please contact us.

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