Our Partners PDF Print E-mail

World Class Technology Partners

Symphony is one of the leading Information Technology service providers in the East African region, representing the world’s premier IT infrastructure and solution providers.

We pride ourselves as the pioneers, and as the most seasoned business partner for the world’s leading brand names in IT.  Together with our principals, we provide responsive and reliable sales, implementation and technical support.

This covers infrastructure solutions for hardware and system software; for database, messaging and collaboration solutions; and for security infrastructure and enterprise applications. These solutions have been implemented by some of the leading technology users in the region.

Our focus is the development of excellent technical skills and the accumulation of field experience in the deployment and support of leading IT infrastructure brand names.

World Class IT Solutions

With world class partners we deliver and support world class business solutions.

At Symphony we believe that our clients’ prime objective is to focus on their business rather than worrying about the availability and security of underlying technology. That is why our single focus in serving our clients is to gain the full understanding of clients’ business environments and problem and opportunity contexts, so as to architect the hardware, software and service components that fully address each client’s unique needs.

Our business partnerships are wide but carefully selected, allowing us to access best-of-breed technologies that address our clients’ problems. We are positioned to deliver core  technologies such as:

Symphony is a pioneer IBM “Premier Business Partner” for sales, implementation and maintenance of infrastructure products and solutions in the wider East African region.  From a simple IBM Server to the most complex enterprise servers and high-availability cluster or storage solutions, we have helped our clients to configure, deploy and maintain business-critical solutions based on IBM’s most advanced hardware and software technologies.  Symphony is IBM’s largest Business Partner in Eastern Africa with specialty status in Power Systems, System Storage, System X and authorized status in Power Systems, Storage, System X, System Z and PureFlex system.   In 2014 IBM awarded Symphony the Centre of Technical Excellence for Hardware Achievement.

Lotus Software
Symphony’s partnership with IBM goes beyond hardware-based solution delivery.  We boast of the highest level of technical skills to implement messaging, workflow and document management solutions based on the Lotus Domino infrastructure.  In addition we continue to invest in our resource capacity to deliver storage management solutions, based on the Tivoli range of products.
Symphony is the lead partner for Lenovo range of Think series of Desktops and ThinkPad Notebooks, A market-leader in Laptops and Desktops world-wide, providing the lowest cost-of ownership for corporate users. Symphony is Lenovo’s authorized warranty Service Centre for Eastern Africa.
Symphony is the sole regional representative of GE Digital Energy (GEDE), the leader in the field of power protection, offering the highest quality of UPSs and related software products in the industry.   This includes UPSs ranging from 500VA to 4MVA, together with power management and data protection software.
For more than a century, General Electric (GE) has led the way with innovative technologies and groundbreaking quality initiatives - literally helping to power the world.  Symphony offers the entire range of GE’s true on-line, double conversion, line of UPS equipment.   Our reliable power protection solutions are highly regarded in the industry, and have been installed in some premier corporate institutions.
Among others, these include datacenter power solutions at; Kenya Commercial Bank, Co-operative Bank, Kenya Power (formerly Kenya Power and Lighting Company), Kenya Pipeline Company and many others.  Symphony is the sole regional representative of GE Enterprise Solutions.
Lexmark Businesses have realised that top efficiency necessitates quality printing documents at the lowest per page costs, while meeting all environmental considerations. As exclusive distributor for Eastern Africa, Symphony provides top class printing solutions from industry leaders LEXMARK.
Symphony partners with Perceptive Software, a business unit of Lexmark International, to build process and content management software that closes the information gaps that exist throughout every organization.   Perceptive Software offers a complete set of process and content management software technology, including:  Business process management, Enterprise content, management, Intelligent data capture, Enterprise and federated search Integration technology.
As an APC Elite Partner we have made significant investment in training both technical and sales staff so that they are able to recommend, install and support the right APC product for our customers’ needs.  Symphony achieved the Elite status which demonstrates that the company is fully technically competent to deliver the most reliable, scalable and highly available APC data centre physical infrastructure in the market today.
Symphony has a partnership with VMware as a VMware Professional Solution Provider.  This achievement demonstrates our commitment to be experts in helping customers virtualize their IT environments.  Further, in achieving this we acknowledge that this distinction and other VMware solutions are key accelerators for enabling our growth in the virtualization markets.
Huawei Technologies is a leader in providing next generation telecommunications networks.  Symphony partners with Huawei as a Value-added Partner (VAP) to provide integrated solutions for Value-added Services in various markets.
By joining hands with Huawei, we aim to provide full service solutions of Huawei Software for telecom operators and provide tools and technologies as the basis of developing, integrating, deploying, and managing solutions.
As a Dell Preferred Partner, Symphony gains expertise in hardware, software and services that help eliminate IT complexity for customers and help create greater efficiencies.  We offer a wide range of IT solutions with the aim of helping you streamline your IT operations, increase end-user productivity and keeping your data secure.
Cisco Today, networks are an essential part of business, education, government and home communications, and as a Cisco SMB Business partner, we are not only resellers of network devices but specialise in the design, implementation and management of Internet Protocol (IP) based networking solutions. At Symphony we have the know-how and experience to create secure Internet solutions that allow individuals, organisations and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage.
Microsoft Symphony is a an Authorized solution Provider for Microsoft solutions. Through this partnership we help our clients deploy Microsoft based solutions to optimise their operations. Whether it is a simple Windows-based Office network, a strategic corporate data-center, or a messaging and collaboration infrastructure, Symphony has the capacity to facilitate solution design and implementation.
Veritas We understand that business data is one of your most valuable assets and therefore you need them to be secure, and managed in compliance with legal requirements. We have the capacity to implement storage management solutions based on the latest storage management software to handle:
  • Data backup and storage management based on the Veritas range of products.
  • Disaster recovery and business continuity management.
We implement and manage full disaster recovery and business continuity sites and can provide back-up hardware in disaster recovery situations.
Sage Symphony partners with Sage to offer Sage ERP X3 which is among the leading Enterprise Resource Planning (ERP) systems, Sage 1000, Sage Point-of-Sale and Sage CRM, a customer relationship management solution.  These solutions assist businesses of various sizes to efficiently manage and control their business processes and information.
Sun Oracle

Symphony is Executive Partner and Global Warranty Service Partner for Sun Microsystems, a leading provider of industrial-strength hardware, software, and services that make up ‘the network’. Through this partnership we have delivered complex infrastructure solutions to some of the leading organizations in this region. We have installed and maintain by far the largest number of SUN server solutions in East Africa.

Databases have become the underlying technology for business automation, through standardized, secure and application-flexible data collection and management. Oracle is the leading developer of relational database management systems. As Oracle International partner, Symphony has helped a number of companies to install and maintain their Oracle-based business applications. As their business International partner we subscribe to Oracle’s philosophy of Globalization, Simplification, Standardization and Automation.

Symphony is the only SUN Executive Partner (Sun’s highest partner status) in Eastern Africa.


Our Partners

IBM partner Lenovo
Lexmark VMWare
Microsoft Symnatec
GE Sage
Acer Cisco
Dell Cisco